A Review of Welcome Residency Hotel in Chandigarh: Not a Good Oyoroom

I spent about 10 hours in the Room No 305 of the Welcome Residency Hotel in Chandigarh on March 22-23, 2017. The room in Sector 35-C was quiet despite being in the busy market area and facing the main road. I booked the room through Oyorooms for a quality experience. However, the en suite washroom was a complete disappointment. In the first place, the washroom looked clean but it was smelly and it was not so clean. When I used it I found out the source of smell, damp moldy ceiling and upper sections of the walls. The washroom was too dark and small. The in-washroom washbasin was not fixed properly. The drainage was slow.

Living and sleep areas were more than average but not good. The bed was clean and comfortable. However, the air conditioner was noisy. I could open the part of the big window for better ventilation. Since the window did not have any mesh / grill, I could not leave it open in night. So no fresh air in the night.

Food, both dinner and complimentary breakfast, was well prepared. But there was an issue with breakfast timing. The hotel kitchen opens at 8 am. But after repeated requests I was served breakfast around 7:20 am because I had to leave at 7:30 am. So I packed two aloo parathas with pickles and returned the curds. I requested for RO water consumed by the hotel staff. But I was told it was not good and given one complimentary water bottle. I think every hotel and restaurant should serve free good quality drinking water.

Service was not reliable for two reasons. Firstly, the receptionist did not know about the neighborhood. I asked him location of Sagar Ratna, a pure vegetarian restaurant in the same sector. He gave me wrong directions. He asked me to go towards Gopal Sweets (SCO 459-460). But Sagar Ratna is in exactly opposite direction. Sagar Ratna (SCO 488) is a few shops away from the hotel (SCO 471-472).  Secondly, the receptionist specifically told me that I should give good feedback, at least 4 or 5 points. But I do not think the hotel deserves these many stars. It deserves 2.5 to 3 points. Here are the pictures to support my review and rating.

Verdict

I will not stay at this hotel (INR 1,701 per person, per night) again because there is no dearth of hotels in Chandigarh.

 

Washroom of Room No 305

En suite washroom in Room No 305 of Welcome Residency Hotel in Chandigarh

En suite washroom

 

Poor plumbing in washroom of Welcome Residency Hotel in Chandigarh

Tiny water pool in the washbasin that shook on a moderate touch

 

Shabby washroom in Welcome Residency Hotel in Chandigarh

Shabby area under the washbasin in the en suite bathroom

 

 Mold in washroom of Welcome Residency Hotel in Chandigarh

Damp ceiling (and wall area near the ceiling) with loads of smelly mold

 

Smelly washroom in Welcome Residency Hotel in Chandigarh

(Left) A corner behind the washroom door. The plaster is peeling away from the wall having seepage issue. (Right) A close up of dirty stool and bucket in the en suite bathroom.

 

Living and Sleep Areas

Damp ceiling of washroom in Welcome Residency Hotel in Chandigarh

Patchwork on damp part of the wall above the headboard of the bed

 

 In-room amenities in Welcome Residency Hotel in Chandigarh

Double bed and cupboard

 

 Broken amenities in Welcome Residency Hotel in Chandigarh

The cupboard is broken from inside.

 

 In-room entertainment and luggage amenities in Welcome Residency Hotel in Chandigarh

Television and luggage space

 

 Amenities in sleep area of Welcome Residency Hotel in Chandigarh

A noisy air conditioner. A pair of chairs with incomplete back support. The electricity switches are inconveniently located behind the headboard of the bed.

 

 In-room ventilation in Welcome Residency Hotel in Chandigarh

One part of the window can be opened. But there is no grill or mesh in the part, so I could not keep it open for the night. Pigeons and a miscreant can easily enter into the room from the window.

 

Ceiling fan in Welcome Residency Hotel in Chandigarh

A beautiful and efficient ceiling fan in the room

 

Room 305 of Welcome Residency Hotel in Chandigarh

(L to R) A cupboard, washroom door, dressing mirror, and the room door that opened into the reception area

 

Food

Dinner at Welcome Residency Hotel in Chandigarh

à la carte dinner: fresh green salad (INR 60), cauliflower vegetable (INR 110), boondi ka raita (INR 60), chapattis (INR 12 per piece), mineral water (INR 30)

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