On September 20, 2013, we shifted to Room 305 on the second floor of Pangong Hotel. The room interior was a mélange of colors: brown, white, dark red, and wood. The room with balcony was equally spacious. The balcony had a pair of deep wooden chairs with cushions and a small wooden table. The 305 was the best room of the hotel according to Mr. Puran Rana, the hotel manager. The spacious balcony was cold in the morning. But the balcony warmed up as the sun rose and rode the horizon. By ten O’clock the balcony had good amount sunlight.
The room featured more than the basic amenities. The carpeted 305 was appointed with a sofa cum bed, double bed, luggage rack, TV cabinet, cupboard, and two bedside tables with beautiful black lamps. An intercom facilitated room service. An Eveready Lantern was another valuable item, as power cuts were common and all the switches were on one side of the bed and another set of switches were installed near the main door. We liked five fully functional electricity sockets: one in balcony, in sitting area, near luggage rack, near bed, and in toilet area.
Bed sheets and quilts were quite clean. A pair of single quilts and one double quilt were more than enough to enjoy a good night’s sleep during autumn. We liked the clean dark black red satin silk curtains and white thin check curtains for the French window and white curtains with floral prints for small windows in the living area.
The towels were not always clean. The hangers were just three. Our request for two more hangers was never met.
One corner of the room was earmarked as a sitting area furnished with two wooden chairs with cushions and a table.
A big French window opened into the balcony that was partly framed with an apple tree. The room had two more small windows offering the views of the town. Heaps of fresh air and sun rays embraced the room throughout the day. However, in the night, room was dark and the light was not enough for reading. In fact two bulbs were fused at the time of check-in. Only one of these bulbs was replaced.
The sunny bathroom consisted of two parts: shower cabin and toilet area. But the bathroom was not very clean. The western commode was shaky. The bucket, mug, stool, and shower head were dirty.
Hot water was an issue, especially during early morning and late evening. Every time we had to waste a couple of buckets of cold water to get the hot water. Sometimes even leaving the tap open for several minutes as we were asked to do by the hotel staff and manager, the cold water would not leave the tap. We performed all cleaning rituals with cold water on such occasions. We definitely did not like that because we paid for 24-hour hot and cold water supply.