Although both Himachal Pradesh and Uttarakhand have ordered a complete ban on domestic and foreign tourists in the wake of COVID-19 yet their response to existing tourism reservations vary.
Himachal Pradesh Tourism Development Corporation (H.P.T.D.C.) empathised with its guests whereas Kumaon Mandal Vikas Nigam Limited (K.M.V.N) did not.
The corporation allowed its guests to reschedule their bookings with its hotels. A related message is displayed on the official website of the corporation.
However, K.M.V.N. showed indifference to the unprecedented situation. I was not allowed to postpone the bookings cancelled for the ban. I received refund (0-75%) as per the regular cancellation policy. But, currently, situation is “not regular.”